Contrast with the Toronto Transit Commission (TTC) here in my city which, for whatever reason, seems intent on linking accessibility with handicap or disability. That goes all the way down to using the wheelchair icon on the link to their Accessibility page. Removing barriers to transit usage is more than accommodating disabled riders. Step-free describes the removal of physical barriers beautifully and I wish the TTC used that term here.

Accessibility should be inclusive of all barriers, both physical and non-physical. That could include things like financial barriers, language, wayfinding, safety and even where transit is provided in the city to ensure that all residents have equitable access to move around their city.

James Koole @jameskoole